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Cashback may not be paid on gift wrapping , VAT, delivery, card payment fees, taxes or any other additional charges
1. Whilst the vast majority of transactions from merchants and retailers track successfully, occasionally a transaction may not get reported. If you believe this to be the case, please submit a support query from your account within 60 days of the transaction, as we will be unable to chase up claims older than this.
2. Some merchants/ Retailers may not be forthcoming with untracked cashback. We endeavour to chase untracked cashback but reserve the right to halt enquiries at any time. Please do not make purchase decisions based upon expected cashback as it is not guaranteed.
What will stop me getting cashback?
1. Closing your account
2. Using a promotional/voucher codes not posted and approved by Apna Cashback.